Senior Customer Service Representative

Energy Innovation Corp; Pearl City (HI); On-site; USD 115,000 - 178,000; Full time

Benefits offered by this job

Mentorship program

Flexible schedule

Benefits

Job summary

Social Solutions Corp in Pearl City, HI seeks a Senior Customer Service Representative to own renewals, protect brand voice, and drive revenue alignment. You will negotiate renewals, manage price objections like a seasoned pro, and ensure seamless handoffs between marketing, sales, and CRM.

Expect a strong ownership mindset, 6+ years of relevant experience in stress management and de-escalation, and a portfolio that speaks to your capabilities.

Qualifications

• 5+ years of Stress Management experience.
• Fluency across Stress Management and De-escalation.
• Ownership mindset and accountability with company resources.
• Judgment seasoned by at least 6 years of real consequences.
• Proven follow-through with tangible delivered outcomes.
• A portfolio that demonstrates relevant achievements.

Responsibilities

• Negotiate renewals before the sales marketing contract goes quiet.
• Carry the brand voice into every cold call and every caption.
• Close the loop between ad spend and revenue, dollar for dollar.
• Keep messaging consistent from Pearl City, HI billboards to cold DMs.
• Grow Social Solutions Corp's self-directed footprint one earned introduction at a time.
• Field objections on price the way a senior pro does it.
• Own the handoff doc that keeps nothing falling between Work-Life Balance and CRM.

Skills

Stress Management

De-escalation

Ownership

Job description

This Senior Customer Service Representative role at Social Solutions Corp hands you a territory, a $115,000 - $178,000 ceiling, and the freedom to own both. We're looking for 5+ years of Stress Management; in return you'll get $115,000 - $178,000, ownership, and a team worth joining.

Key Responsibilities

• Negotiate renewals before the sales marketing contract goes quiet
• Carry the brand voice into every cold call and every caption
• Close the loop between ad spend and revenue, dollar for dollar
• Keep the messaging consistent from Pearl City, HI billboards to cold DMs
• Grow Social Solutions Corp's self-directed footprint one earned introduction at a time
• Field objections on price the way a senior pro does it
• Own the handoff doc that keeps nothing falling between Work-Life Balance and CRM

What You'll Bring

• Authorized to work in the United States without sponsorship
• The kind of ownership that treats the company's money like your own
• Fluency across Stress Management and De-escalation, with strong opinions on both
• Judgment seasoned by at least 6 years of real consequences
• Proven follow-through, measured in shipped things rather than good intentions
• A portfolio that speaks louder than any line on your resume

The reputation Social Solutions Corp enjoys across HI wasn't bought; the hardworking Pearl City team earned it one sales marketing project at a time. Trust is the default setting at Social Solutions Corp; you have to actively spend it to lose it.

Start strong at $115,000 - $178,000, grow with a mentor, settle into benefits, and enjoy flexibility that finally fits Pearl City.

Currently accepting applications, last confirmed open within the hour.

Join the people at Social Solutions Corp who chose interesting work over a comfortable rut.