Senior Customer Service Representative

Egreenservices; Newark (NJ); Ibrido; USD 113.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Growth track

Full benefits

Mentor program

Descrizione del lavoro

Content Plus Corp is seeking a Senior Customer Service Representative in the Newark, NJ area who thrives on the chase and can own results. The role emphasizes inbound call handling with a track record of driving revenue growth through effective outreach using Intercom and Five9.

The position offers a growth track, full benefits, and hours that align with a Newark-based life, with a willingness to relocate to Newark or work remotely as needed. Our hiring manager is reviewing every application.

Competenze

• 5 years of inbound call handling.

Mansioni

• Create sales collateral, decks, and proposals that move prospects forward.
• Identify and pursue new business opportunities throughout NJ
• Analyze campaign metrics and optimize spend against revenue targets
• Prospect via cold calls, emails, and social selling to fill the contract pipeline
• Mentor junior reps on outreach cadence and objection handling
• Coach junior reps through their first wildly-collaborative negotiation

Conoscenze

Intercom depth

Five9 curiosity

Relocation willingness

Remote work flexibility

Self-motivation

Strumenti

Intercom

Five9

Descrizione del lavoro

Some sellers wait for warm leads; the Senior Customer Service Representative we want at Content Plus Corp prefers the chase and Intercom is the weapon. Plainly put, Content Plus Corp wants 5 years of Inbound Call Handling, will pay $113,000 - $150,000, and expects you to own the result.

Key Responsibilities

• Create sales collateral, decks, and proposals that move prospects forward
• Identify and pursue new business opportunities throughout NJ
• Analyze campaign metrics and optimize spend against revenue targets
• Prospect via cold calls, emails, and social selling to fill the contract pipeline
• Mentor junior reps on outreach cadence and objection handling
• Coach junior reps through their first wildly-collaborative negotiation

What You'll Bring

• Equal parts Intercom depth and Five9 curiosity
• Comfort owning a number that goes up or down because of you
• Flexibility to adapt your approach as business needs evolve
• Ability to thrive both independently and as part of a tight-knit team
• Willingness to relocate to Newark, NJ, or to make remote work

The whole point of Content Plus Corp is to make Self-Motivation dependable, and that builder-led mission has anchored it in Newark from day one. Inclusion isn't a poster on the Newark, NJ wall; it's who gets pulled into the room and heard.

Lead with the number, $113,000 - $150,000, then add a growth track, a mentor, full benefits, and hours that bend toward your Newark life.

Our hiring manager is personally reviewing every Senior Customer Service Representative application that comes in.