Senior CSR & Sales Leader - Remote/Hybrid NJ

Egreenservices; Newark (NJ); Hybrid; USD 113,000 - 150,000; Full time

Benefits offered by this job

Growth track

Full benefits

Mentor program

Job summary

Content Plus Corp is seeking a Senior Customer Service Representative in the Newark, NJ area who thrives on the chase and can own results. The role emphasizes inbound call handling with a track record of driving revenue growth through effective outreach using Intercom and Five9.

The position offers a growth track, full benefits, and hours that align with a Newark-based life, with a willingness to relocate to Newark or work remotely as needed. Our hiring manager is reviewing every application.

Qualifications

• 5 years of inbound call handling.

Responsibilities

• Create sales collateral, decks, and proposals that move prospects forward.
• Identify and pursue new business opportunities throughout NJ
• Analyze campaign metrics and optimize spend against revenue targets
• Prospect via cold calls, emails, and social selling to fill the contract pipeline
• Mentor junior reps on outreach cadence and objection handling
• Coach junior reps through their first wildly-collaborative negotiation

Skills

Intercom depth

Five9 curiosity

Relocation willingness

Remote work flexibility

Self-motivation

Tools

Intercom

Five9

Job description

Content Plus Corp is seeking a Senior Customer Service Representative in the Newark, NJ area who thrives on the chase and can own results. The role emphasizes inbound call handling with a track record of driving revenue growth through effective outreach using Intercom and Five9.

The position offers a growth track, full benefits, and hours that align with a Newark-based life, with a willingness to relocate to Newark or work remotely as needed. Our hiring manager is reviewing every application.