Senior Customer Service Representative

Egreenservices; Lawrence (KS); Hybride; USD 81 000 - 123 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental plan

Vision plan

Annual bonuses

Résumé du poste

Lockheed Martin in Lawrence, Kansas seeks a Senior Customer Service Representative to own demand generation end to end, test messaging variations, and build the company’s reputation in a crowded market. Bring ServiceNow and empathy sharpened over years, and grow with a clear path up.

You will walk the Lawrence territory, own the funnel from first click to closed-won, and contribute to team performance. Salary ranges from $81,000 to $123,000 with health, dental, and vision plans, plus annual

Qualifications

• Experience in customer service and demand generation workflows.
• Strong interpersonal communication and collaboration.
• Growth mindset with openness to feedback.

Responsabilités

• Test messaging variations and iterate based on performance data.
• Own the funnel from first click to closed-won, top to bottom.
• Walk the Lawrence, KS territory and know it better than the map.
• Beat last quarter's $81,000 - $123,000 number without burning the pipeline.
• Find the question-everything hook that makes Lawrence, KS prospects lean in.

Connaissances

Customer service

Interpersonal skills

Outils

Salesforce Service Cloud

Description du poste

Own demand generation end to end as the Senior Customer Service Representative who builds Lockheed Martin's reputation in a crowded market. Bring ServiceNow and Empathy sharpened over 7 years, and Lockheed Martin answers with $81,000 - $123,000 plus a clear path up.

Key Responsibilities

• Test messaging variations and iterate based on performance data
• Own the funnel from first click to closed-won, top to bottom
• Walk the Lawrence, KS territory and know it better than the map
• Beat last quarter's $81,000 - $123,000 number without burning the pipeline
• Find the question-everything hook that makes Lawrence, KS prospects lean in

What You'll Bring

• A collaborator's reflex to share credit and absorb blame
• Hands-on familiarity with Customer Service, sharpened by Salesforce Service Cloud side projects
• Customer-focused outlook with strong interpersonal skills
• A growth mindset that treats feedback as fuel, not threat

Trusted by businesses nationwide, Lockheed Martin operates a remote-friendly sales marketing platform from its Lawrence base. Autonomy here comes with a partner: ask for help the moment you're stuck on Empathy.

We pair a $81,000 - $123,000 salary with health, dental, and vision plans, plus annual bonuses tied to team performance.

Just updated, just confirmed, just waiting on the right applicant.