Customer Service Representative

Energy Innovation Corp; Chandler (AZ); On-site; USD 65,000 - 89,000; Full time

Benefits offered by this job

Mentorship

Fast track to senior roles

Job summary

Industrial Plus in Chandler, AZ is hiring a Customer Service Representative to own customer engagements and accelerate revenue. You’ll craft follow-ups that get responses, keep messaging aligned from billboards to DMs, and use CRM insights to prioritize hot leads.

You’ll close gaps between marketing promises and sales delivery while providing the team with a practical territory plan. The role emphasizes customer focus, prioritization under pressure, and calm handling of scope changes within the

Qualifications

• Customer-focused mindset with strong interpersonal skills.
• Prioritization under pressure when everything is labeled urgent.
• Ability to adapt to changing client scopes in Chandler, AZ.

Responsibilities

• Write follow-ups that get answered.
• Maintain consistent messaging from Chandler, AZ billboards to cold DMs.
• Pair CRM insights with gut feel to rank leads.
• Close the gap between marketing promises and sales delivery.
• Provide the team with a actionable territory plan.
• Rewrite the one-pager so a Chandler stranger gets it in ten seconds.
• Qualify hard so the mid-level team chases real money.
• Coordinate launches with creative, product, and operations.

Skills

Customer focus

Interpersonal skills

Prioritization

AZ market knowledge

Calm under change

Job description

The Chandler market is crowded; Industrial Plus's next Customer Service Representative wins by being remembered, not just heard. Take ownership, lean on your 3 years of Presentation Skills, and earn $65,000 - $89,000 as part of a team that grows with you.

Key Responsibilities

• Write follow-ups that get answered, not the ones that get ignored
• Keep the messaging consistent from Chandler, AZ billboards to cold DMs
• Pair CRM Software insight with gut feel to rank the hottest leads
• Close the gap between what marketing promises and sales delivers
• Hand the Customer Service Representative crew a territory plan they can actually run
• Rewrite the one-pager until a Chandler stranger gets it in ten seconds
• Qualify hard, so the mid-level team only chases real money
• Coordinate cross-functional launches with creative, product, and operations

What You'll Bring

• Customer-focused outlook with strong interpersonal skills
• An instinct for prioritization when everything is labeled urgent
• Mid-level-caliber judgment about when to elevate and when to absorb
• An AZ sensibility, or genuine curiosity about this market
• Demonstrated calm when a Chandler, AZ client changes scope mid-stream

Out of a converted warehouse in Chandler, Industrial Plus has quietly grown into an oddball-friendly force shaping how sales marketing gets done. Expect a culture where curiosity is rewarded and asking "why" is never seen as a challenge.

Your 3 of experience earn you $65,000 - $89,000 here, alongside mentorship and a fast track into senior sales marketing roles.