Senior Customer Service Representative

UnitedHealth Group; Bend (OR); On-site; USD 95,000 - 146,000; Full time

Job summary

UnitedHealth Group in Bend, OR is seeking a Senior Customer Service Representative to own deliverables in a fast-paced, high-trust team environment. The role offers a salary range of $95,000 to $146,000 for a senior professional ready to grow.

You will sharpen value propositions, convert webinar attendees, create collateral, and drive the funnel from first click to close, leveraging your Bend network and 7+ years in sales marketing.

Qualifications

• A Bend network, or the hustle to build one from scratch.
• 7+ years putting Customer Satisfaction Surveys to work in a sales marketing setting.
• The patience to mentor without taking over the keyboard.
• The kind of attention to detail that catches what spell-check misses.
• A communicator who can disagree without making it personal.

Responsibilities

• Sharpen the Senior Customer Service Representative value prop for each vertical we touch.
• Convert webinar attendees into sales marketing demos within 48 hours.
• Create sales collateral, decks, and proposals that move prospects forward.
• Map buyer pain to UnitedHealth Group's pitch deck, slide by slide.
• Own the funnel from first click to closed-won, top to bottom.
• Pair Troubleshooting insight with gut feel to rank the hottest leads.

Skills

Network building

Mentoring

Attention to detail

Communication

Sales/Marketing experience

Job description

UnitedHealth Group needs someone who can turn a cold Bend market warm, and the Senior Customer Service Representative role pays $95,000 - $146,000 to whoever does it best. A $95,000 - $146,000 contract role for a senior professional ready to own deliverables and grow within a high-trust team.

Key Responsibilities

• Sharpen the Senior Customer Service Representative value prop for each vertical we touch
• Convert webinar attendees into sales marketing demos within 48 hours
• Create sales collateral, decks, and proposals that move prospects forward
• Map buyer pain to UnitedHealth Group's pitch deck, slide by slide
• Own the funnel from first click to closed-won, top to bottom
• Pair Troubleshooting insight with gut feel to rank the hottest leads

What You'll Bring

• A Bend network, or the hustle to build one from scratch
• 7+ years putting Customer Satisfaction Surveys to work in a sales marketing setting
• The patience to mentor without taking over the keyboard
• The kind of attention to detail that catches what spell-check misses
• A communicator who can disagree without making it personal

Few people outside OR realize that UnitedHealth Group powers a surprising slice of the sales marketing infrastructure running across Bend, OR today. Our Bend office prizes the quiet contributor who makes everyone around them measurably better.

• Picture $95,000 - $146,000 as the floor, not the ceiling, with growth coaching and a benefits package that actually flexes around your life.

Live and hiring this very moment for the Bend, OR team.