Senior Customer Service Rep III - Troubleshooter

MassGenics, Inc.; Atlanta (GA); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

Health Savings Account (HSA)

Flexible spending account (FSA)

Job summary

Innova Solutions in Atlanta, GA is hiring a Customer Service Representative III for a 12-month contract. You will handle inbound calls, promote products/services, and research and resolve complaints to boost customer satisfaction.

The ideal candidate has 8+ years in customer service with strong troubleshooting skills and will be engaged on a W-2 basis, with a pay range of $15-$18 per hour and eligible benefits.

Qualifications

• 8+ years of Customer Service skills.
• Troubleshooting skills.

Responsibilities

• Answer telephone call inquiries and promote an organization's product or services.
• Research and resolve complaints to ensure customer retention and satisfaction.

Skills

Customer Service

Troubleshooting

Job description

Innova Solutions in Atlanta, GA is hiring a Customer Service Representative III for a 12-month contract. You will handle inbound calls, promote products/services, and research and resolve complaints to boost customer satisfaction.

The ideal candidate has 8+ years in customer service with strong troubleshooting skills and will be engaged on a W-2 basis, with a pay range of $15-$18 per hour and eligible benefits.