Customer Care Specialist — Problem Solver & Insight Builder

Direct Staffing Inc; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A staffing agency in Atlanta is seeking a proactive Customer Service Representative to analyze problems and provide solutions to customers. You will manage inquiries through various channels while documenting outcomes accurately. The ideal candidate has a high school diploma and 1-3 years of experience in customer service. This role offers a great opportunity for professional growth within a supportive environment. Apply now to be part of a dynamic team!

Qualifications

• 1 to 3 years of experience in an automated customer service environment.
• Proficient in handling customer inquiries both in person and online.

Responsibilities

• Analyze problems and provide solutions and information.
• Operate a PC/image station to extract information.
• Maintain positive customer relations and handle requests in a timely manner.

Skills

Customer service proficiency

Problem-solving skills

Data analysis

Education

HS diploma or GED

Job description

A staffing agency in Atlanta is seeking a proactive Customer Service Representative to analyze problems and provide solutions to customers. You will manage inquiries through various channels while documenting outcomes accurately. The ideal candidate has a high school diploma and 1-3 years of experience in customer service. This role offers a great opportunity for professional growth within a supportive environment. Apply now to be part of a dynamic team!