Senior Customer Service & Relations Specialist

US Tech Solutions; Bothell (WA); On-site; USD 50,000 - 70,000; Full time

Job summary

A global staffing firm is seeking a candidate with over 5 years of experience and relevant education to enhance customer service and maintain business relationships. The role includes processing orders accurately, responding to inquiries, and ensuring customer satisfaction through effective communication. The ideal candidate will foster business loyalty through prompt service. This position is vital for contributing to client satisfaction and operational efficiency.

Qualifications

• 5 or more years of experience in position or specialization.
• Certification if applicable.

Responsibilities

• Ensures delivery of excellent customer service through fast and accurate order processing.
• First point of customer contact for inquiries like pricing and scheduling.
• Builds and maintains business relationships with clients.

Education

High-school/Associates or equivalent experience

Job description

A global staffing firm is seeking a candidate with over 5 years of experience and relevant education to enhance customer service and maintain business relationships. The role includes processing orders accurately, responding to inquiries, and ensuring customer satisfaction through effective communication. The ideal candidate will foster business loyalty through prompt service. This position is vital for contributing to client satisfaction and operational efficiency.