Onsite Senior Order & Customer Service Specialist

Murray Resources - Best Staffing Agency; Houston (TX); On-site; USD 70,000 - 75,000; Full time

Job summary

A leading staffing agency in Houston is seeking a proactive Customer Service Representative who excels in managing the order process and coordinating with internal teams. This full-time role requires at least 5 years of experience in customer service or order management, ideally in the manufacturing sector. The successful candidate will provide excellent customer service and maintain client relationships, showcasing strong organizational and communication skills. The role is fully on-site, emphasizing collaboration across departments.

Qualifications

• Minimum of 5 years of customer service or order management experience.
• Proven ability to prioritize tasks and manage time effectively.
• Experience with project management is preferred.

Responsibilities

• Manage the full order process from receipt through fulfillment.
• Coordinate with internal departments to ensure smooth order execution.
• Provide excellent customer service and maintain client relationships.

Skills

Proficient in Microsoft Office

Strong communication skills

Problem-solving skills

Organizational skills

Tools

ERP/order management systems

Job description

A leading staffing agency in Houston is seeking a proactive Customer Service Representative who excels in managing the order process and coordinating with internal teams. This full-time role requires at least 5 years of experience in customer service or order management, ideally in the manufacturing sector. The successful candidate will provide excellent customer service and maintain client relationships, showcasing strong organizational and communication skills. The role is fully on-site, emphasizing collaboration across departments.