Senior Customer Service & Orders Specialist

Motion; Alabama; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Vacation pay

Sick pay

Holiday pay

Job summary

Motion seeks a Senior Customer Service Representative in Mobile, AL, to manage customer inquiries and orders. The role requires at least five years of experience and strong communication, negotiation, and organizational skills. Responsibilities include responding to inquiries, placing orders, coaching junior staff, and ensuring customer satisfaction. The company offers healthcare, 401(k), and other benefits, making it an attractive workplace for career-focused candidates.

Qualifications

• Five or more years of related experience or an equivalent combination.
• Ability to multi-task and manage time effectively.
• Strong product knowledge and excellent computer skills.

Responsibilities

• Responds to customer inquiries and places orders.
• Builds customer relationships and drives repeat business.
• Provides coaching to less experienced representatives.

Skills

Excellent communication skills

Negotiation skills

Time management skills

Attention to detail

Education

High school diploma or GED

Job description

Motion seeks a Senior Customer Service Representative in Mobile, AL, to manage customer inquiries and orders. The role requires at least five years of experience and strong communication, negotiation, and organizational skills. Responsibilities include responding to inquiries, placing orders, coaching junior staff, and ensuring customer satisfaction. The company offers healthcare, 401(k), and other benefits, making it an attractive workplace for career-focused candidates.