Senior Customer Service & Order Specialist

Motion; Shreveport (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Motion Industries seeks a Customer Service Representative II in Shreveport, LA to ensure customer needs are accurately determined and fully met. Under general supervision, you may guide less experienced reps and support specific customers.

Responsibilities include responding to inquiries, providing quotes, entering orders by phone, fax, email or walk-in; negotiating prices within defined parameters; maintaining inventory awareness; and expediting backorders as needed.

Qualifications

• High school diploma or GED required.
• 3–5 years of related experience preferred or equivalent combination.
• Strong written and verbal communication skills, attention to detail.

Responsibilities

• Responds to customer inquiries, provides quotes, and handles order entry.
• Places orders via phone, fax, email, electronic methods, or walk-in.
• Influences gross profit by negotiating sale and purchase prices within parameters.

Skills

Reliability

Organization

Communication

Multi-tasking

Computer skills

Negotiation

Education

High school diploma or GED

Job description

Motion Industries seeks a Customer Service Representative II in Shreveport, LA to ensure customer needs are accurately determined and fully met. Under general supervision, you may guide less experienced reps and support specific customers.

Responsibilities include responding to inquiries, providing quotes, entering orders by phone, fax, email or walk-in; negotiating prices within defined parameters; maintaining inventory awareness; and expediting backorders as needed.