Senior Customer Service Operations Specialist (Hybrid)

Cardinal Health, Inc.; La Vergne (TN); Híbrido; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

Paid time off plan

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Descripción de la vacante

Cardinal Health, Inc. is seeking a Senior Representative, Customer Service Operations to provide exceptional service and manage Trade accounts. You will support field sales, fulfill orders, and handle inquiries with professionalism.

This role operates in a hybrid/flex model with on-site attendance for training, client engagements and team-building activities. The ideal candidate has 1–3 years of experience and strong MS Office skills.

Formación

• 1-3 years of experience preferred.
• Proficiency in Microsoft Office Suite to perform daily tasks efficiently.
• Must live within a 1-hour radius of LaVergne, TN.

Responsabilidades

• Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved.
• Manages customer account activity including order fulfillment, backorders/substitutes, and product change requests.
• Acts as liaison for invoicing, reimbursement, and other services to resolve problems.
• Collects and reviews customer feedback, complaints, recalls and product returns with Quality and Regulatory teams.

Conocimientos

Customer service

Communication

Educación

High School Diploma or GED

Technical certification in related field

Herramientas

Microsoft Office

Outlook

Word

Excel

Teams

Descripción del empleo

Cardinal Health, Inc. is seeking a Senior Representative, Customer Service Operations to provide exceptional service and manage Trade accounts. You will support field sales, fulfill orders, and handle inquiries with professionalism.

This role operates in a hybrid/flex model with on-site attendance for training, client engagements and team-building activities. The ideal candidate has 1–3 years of experience and strong MS Office skills.