Senior Customer Program Manager, BU Delivery & Growth

Celestica; Fort Worth (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Celestica in Fort Worth seeks a Senior Consultant, Customer Business Unit Program Management to drive delivery schedules, product development, quality plans and new product introductions while partnering with customers and internal teams.

The role requires strong leadership, exceptional analytical ability, and experience coordinating with supply chain, engineering, finance, operations and sales to meet revenue targets and improve profitability.

Qualifications

• Eight or more years of relevant experience.
• Bachelor's degree in related field or equivalent experience.
• Experience with program management in manufacturing and supply chain.

Responsibilities

• Acts as primary interface between the customer and Celestica to manage programs and objectives.
• Forecasts, plans and monitors efficiency and execution of strategies for customer accounts.
• Collaborates with site teams to ensure on-time deliveries and quality metrology.
• Oversees projects including MRP volumes, new product development and contracts.
• Hosts regular program tracking meetings with customers and internal teams.
• Monitors programs to achieve revenue targets and address deviations.
• Maintains frequent customer communication to ensure satisfaction and gather feedback.
• Performs forecasting, pricing, contract development and inventory impact analysis.
• Provides performance reporting for Ops and Customer Reviews; develops remediation plans.
• Supports account planning with sales and business development to meet customer needs.
• Manages internal budgets and proposes customer budgets for site operations.
• Assesses cost recovery viability and claims, with strong negotiation.
• Handles multiple projects under tight deadlines with clear communication.

Skills

Customer negotiation

Problem solving

Data analysis

Cross-functional collaboration

Leadership

Education

Bachelor's degree

Tools

MRP software

Excel

Job description

Celestica in Fort Worth seeks a Senior Consultant, Customer Business Unit Program Management to drive delivery schedules, product development, quality plans and new product introductions while partnering with customers and internal teams.

The role requires strong leadership, exceptional analytical ability, and experience coordinating with supply chain, engineering, finance, operations and sales to meet revenue targets and improve profitability.