Senior Customer Operations & Revenue Specialist

Applied Materials, Inc.; Santa Clara (CA); On-site; USD 92,000 - 127,000; Full time

Job summary

Applied Materials, Inc. is seeking a Customer Business Operations Specialist III to support strategic customer accounts across North America and Europe, coordinating demand requirements, delivery execution, contract administration, and revenue-related processes.

The role collaborates with Sales, Finance, Order Management, and WWOPS to ensure commitments are met, identify risks, and drive process improvements. A solid ERP and Excel background is expected to optimize outcomes.

Qualifications

• Bachelor's degree or equivalent experience required.
• Typically 4-7 years of experience in Sales Operations, Customer Business Operations, Order Management, Revenue Operations, Supply Chain, or related functions.
• Experience supporting customer-facing operational processes within a cross-functional environment.
• Strong analytical, organizational, and problem-solving skills.
• Experience with ERP systems (SAP preferred), Microsoft Excel, and reporting tools.

Responsibilities

• Coordinate demand planning and delivery for assigned customer accounts.
• Identify and communicate delivery, operational, contractual, and revenue-related risks.
• Support execution of customer agreements and contract-related activities.
• Collaborate with cross-functional teams to improve efficiency and customer experience.
• Prepare recurring reports, performance metrics, and business summaries.

Skills

Analytical thinking

Problem solving

Organizational skills

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Tools

SAP

Microsoft Excel

ERP systems

Job description

Applied Materials, Inc. is seeking a Customer Business Operations Specialist III to support strategic customer accounts across North America and Europe, coordinating demand requirements, delivery execution, contract administration, and revenue-related processes.

The role collaborates with Sales, Finance, Order Management, and WWOPS to ensure commitments are met, identify risks, and drive process improvements. A solid ERP and Excel background is expected to optimize outcomes.