Senior Customer Operations & Revenue Assurance Leader

Applied Materials, Inc.

Santa Clara (CA)

On-site

USD 116,000 - 160,000

Full time

5 days ago

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Benefits offered by this job

Bonus program

Stock awards

Comprehensive benefits package

Job summary

Applied Materials, Inc. seeks a seasoned Customer Business Operations (CBO) professional to support strategic accounts across North America and Europe, driving operational excellence, revenue assurance, and customer satisfaction.

This senior role blends demand planning, contract execution, and cross-functional leadership to optimize delivery and business outcomes. You will partner with Sales, Legal, Finance, and Order Management, mentor team members, and lead process-improvement initiatives to

Qualifications

Bachelor’s Degree or equivalent experience.
7–10 years in Sales Operations, Customer Business Operations, or related functions.
Experience supporting strategic customer accounts in a cross-functional environment.

Responsibilities

Own customer demand planning activities and delivery alignment for strategic accounts.
Identify risks and mitigate revenue-related issues through cross-functional collaboration.
Support contract execution and entitlement requirements while ensuring compliance.
Lead cross-functional initiatives to improve customer experience and operational performance.