Senior Customer & Operations Agent

FedEx; Fairbanks (AK); On-site; USD 36,000 - 45,000; Full time

Job summary

FedEx Logistics is seeking a dedicated staff member in Alaska to provide accurate customer information, resolve issues, and sell services while supporting station operations. The role requires strong communication and the ability to handle packages safely.

Typical duties include responding to inquiries, administrative tasks, and other responsibilities as assigned. This full-time position offers consistent hours and a focus on reliable service delivery.

Qualifications

• High School Diploma/G.E.D. required.
• Ability to lift 50 lbs.
• Ability to maneuver packages above 50 lbs with appropriate equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including answering inquiries, resolving problems and selling company services.
• Performs administrative support functions necessary for efficient station operations.
• Performs other duties as assigned.

Skills

Computer terminal operation

Lifting 50 lbs

Package handling

Communication skills

Education

High School Diploma/G.E.D.

Job description

FedEx Logistics is seeking a dedicated staff member in Alaska to provide accurate customer information, resolve issues, and sell services while supporting station operations. The role requires strong communication and the ability to handle packages safely.

Typical duties include responding to inquiries, administrative tasks, and other responsibilities as assigned. This full-time position offers consistent hours and a focus on reliable service delivery.