Senior Customer Solutions & Operations Agent

Federal Express Corporation; Kodiak (AK); On-site; USD 32,000 - 45,000; Full time

Job summary

Federal Express Corporation in Kodiak, Alaska is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell services at the counter. The role also includes performing administrative duties to keep station operations efficient.

Required are a High School Diploma or GED, ability to lift 50 lbs, and good communication skills. Mon-Fri 8AM-4PM; Equal Opportunity Employer with accommodations and E-Verify participation.

Qualifications

• High School Diploma/G.E.D. required.
• Ability to operate computer terminal and communicate effectively.
• Ability to lift 50 lbs and maneuver packages over 50 lbs with assistance as needed.

Responsibilities

• Provide accurate information and assistance to customers, including inquiries, problem-resolution and selling of company services.
• Perform administrative support functions necessary for station operations.
• Perform other duties as assigned.

Skills

Customer service

Problem solving

Communication

Teamwork

Education

High School Diploma or GED

Tools

Computer terminal

Job description

Federal Express Corporation in Kodiak, Alaska is seeking a station associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell services at the counter. The role also includes performing administrative duties to keep station operations efficient.

Required are a High School Diploma or GED, ability to lift 50 lbs, and good communication skills. Mon-Fri 8AM-4PM; Equal Opportunity Employer with accommodations and E-Verify participation.