Senior Customer Manager: Global Brand Partnerships

Dow Inc.; Mohnton (Berks County); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Base pay + bonus

Stock purchase plan

401(k) match

Medical insurance

Life insurance

Paid time off

Job summary

Dow Consumer Solutions is seeking a Senior Customer Manager to oversee regional and cross-business relationships for a global brand owner in personal care. Location options include Midland, MI; Houston, TX; Collegeville, PA; Marietta, GA; or East Coast remote.

You will develop annual sales plans, understand Dow’s portfolio, uncover opportunities, and work with TS&D and Marketing to build a robust pipeline. You will lead cross-functional teams and may engage in global negotiations.

Qualifications

• Bachelor's degree or military equivalent at or above US E5 or Canadian rank.
• Minimum 7 years of relevant experience.
• US work authorization required; no visa sponsorship.

Responsibilities

• Manage regional account portfolio and develop plans.
• Lead and coordinate customer relationships across teams.
• Develop and execute sales/marketing plans delivering value and volume.
• Leverage market intelligence to shape plans.
• Lead negotiations and implement price changes.
• Collaborate with cross-functional stakeholders to improve CX.
• Utilize CRM and pricing tools at expert level.
• Deliver growth including cross-business opportunities.
• Mentor junior employees.

Skills

Business Acumen

Communication

Negotiation

Interpersonal Skills

Influencing Skills

Analytical Thinking

Education

Bachelor's degree or higher

Job description

Dow Consumer Solutions is seeking a Senior Customer Manager to oversee regional and cross-business relationships for a global brand owner in personal care. Location options include Midland, MI; Houston, TX; Collegeville, PA; Marietta, GA; or East Coast remote.

You will develop annual sales plans, understand Dow’s portfolio, uncover opportunities, and work with TS&D and Marketing to build a robust pipeline. You will lead cross-functional teams and may engage in global negotiations.