Senior Customer & Inventory Planner

Matheson Tri-Gas Inc.; Kyle (TX); On-site; USD 37,000 - 40,000; Full time

Job summary

Matheson Tri-Gas in Kyle, TX is seeking a Customer Support Specialist to manage order placement, generate transfer orders from forecasts and inventory levels, and coordinate timely deliveries with cross-functional teams.

You will provide weekly inventory reports for major accounts, participate in production meetings, ensure compliance with Quality System Policies and ISO 9001:2015, and handle day-to-day customer inquiries with professionalism.

Qualifications

• Bachelor's degree in Business/Management or related field preferred.
• 5+ years in Customer Service or Inventory Management required.
• Experience with ERP systems and MS Excel.

Responsibilities

• Order placement and management: Generate transfer orders based on forecasts, inventory levels, and lead times.
• Collaborate with cross-functional teams to ensure timely deliveries.
• Coordinate emergency situations with major accounts and Safety teams.
• Provide weekly inventory reports for major accounts and attend Production Meetings.
• Maintain records and ensure adherence to Quality System Policies and ISO 9001:2015.

Skills

Production operations

Quality systems & SOPs

ERP familiarity

MS Office/Excel

Communication skills

Planning/Scheduling

Root cause analysis

5S principles

Education

Bachelor's degree

Tools

ERP software

Job description

Matheson Tri-Gas in Kyle, TX is seeking a Customer Support Specialist to manage order placement, generate transfer orders from forecasts and inventory levels, and coordinate timely deliveries with cross-functional teams.

You will provide weekly inventory reports for major accounts, participate in production meetings, ensure compliance with Quality System Policies and ISO 9001:2015, and handle day-to-day customer inquiries with professionalism.