Inventory & Customer Support Specialist

Matheson Tri-Gas Inc.; Kyle (TX); On-site; USD 37,000 - 40,000; Full time

Job summary

Matheson Tri-Gas Inc. in Kyle, TX is seeking a customer service and inventory specialist to manage inventory planning, forecasting, and ordering of cylinder packages to ensure smooth material flow to end customers.

You will generate transfer orders, coordinate with cross-functional teams, provide weekly inventory reports for major accounts, and support ISO 9001:2015 documentation and quality procedures. This on-site role requires strong analytical and communication skills.

Qualifications

• Bachelor’s Degree in Business, Management or related field preferred.
• 5+ years of experience in Customer Service or Inventory Management.
• Strong knowledge of production operations and Quality System Procedures.
• Proficiency with ERP tools and MS Office Suite including Excel.
• Excellent verbal and written communication skills.

Responsibilities

• Generate transfer orders based on customer forecasts, inventory levels, and lead times.
• Lead cross-functional teams to ensure timely deliveries.
• Coordinate emergency situations with major accounts, Emergency Response Team and Safety.
• Provide weekly inventory reports for major accounts.
• Attend weekly Production Meetings.
• Maintain all documentation requirements for ISO 9001:2015 certification.
• Handle day to day and escalated customer inquiries and complaints with professionalism.

Skills

Communication

Planning & Scheduling

Root Cause Analysis

5S Principles

Lean Methodology

Education

Bachelors in Business

Tools

ERP Systems

MS Office Suite

MS Excel

Job description

Matheson Tri-Gas Inc. in Kyle, TX is seeking a customer service and inventory specialist to manage inventory planning, forecasting, and ordering of cylinder packages to ensure smooth material flow to end customers.

You will generate transfer orders, coordinate with cross-functional teams, provide weekly inventory reports for major accounts, and support ISO 9001:2015 documentation and quality procedures. This on-site role requires strong analytical and communication skills.