Packaged Gases CSR & Sales Support Specialist

Matheson Tri-Gas Inc.; Albuquerque (NM); On-site; USD 28,000 - 34,000; Full time

Job summary

Matheson Tri-Gas Inc. in Albuquerque, NM seeks a Packaged Gases Customer Service Representative to manage sales campaigns, schedule appointments, and assess customer satisfaction with MTG products and services.

You will work closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service, handling quotes, pre-qualifications, and showroom upkeep while complying with DOT/OSHA rules. Strong communication and organizational skills are essential.

Qualifications

• High School diploma or equivalent; experience in outbound calling or inside/outside sales desirable.
• Excellent customer service skills and ability to build relationships.
• Ability to work independently under pressure to meet deadlines.
• Clear, effective speaking manner for customer and employee communication.
• Proficiency with Microsoft Office applications.

Responsibilities

• Place outbound calls to schedule sales appointments and follow up for satisfaction.
• Provide quotes or close sales when appropriate to gain new business.
• Identify opportunities and communicate with sales and marketing for follow up.
• Restock showroom, organize merchandise, and maintain cleanliness.
• Assist in warehouse tasks including shipping, receiving, and inventory stocking.
• Back up inbound customer service as needed.
• Ensure safety rules and DOT/OSHA compliance.
• Track campaign results and pre-qualify leads with sales.

Skills

Outbound calling

Customer service

Independent work

Clear communication

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

Matheson Tri-Gas Inc. in Albuquerque, NM seeks a Packaged Gases Customer Service Representative to manage sales campaigns, schedule appointments, and assess customer satisfaction with MTG products and services.

You will work closely with SBU Sales Leaders, Sales, Corporate Marketing and Customer Service, handling quotes, pre-qualifications, and showroom upkeep while complying with DOT/OSHA rules. Strong communication and organizational skills are essential.