Senior Customer Experience Specialist - Flexible Schedules

K&G Fashion Superstore; Harvey (LA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Employee discount

Store discounts across Tailored Brands

Job summary

K&G Fashion Superstore is hiring Senior Customer Service Representatives to ensure a seamless shopping experience for every guest. You will handle register procedures, assist customers with inquiries, and collaborate with teammates to maintain store standards.

The role emphasizes cash handling integrity, suggestive selling, and maintaining product knowledge while supporting the store's promotions and policies. Competitive shifts and benefits accompany this position.

Qualifications

• Customer service mindset focusing on creating a world-class experience for every customer.
• Desire to learn and adapt to new programs and processes.
• Ability to collaborate with associates at all levels to foster a positive work environment.

Responsibilities

• Assist with register opening/closing, cash handling, audits, and end-of-shift counts.
• Use suggestive selling techniques and respond to customer inquiries.
• Restock merchandise, manage store layout, and monitor floor stock and fitting rooms.
• Maintain knowledge of product information, promotions, and POS instructions.

Skills

Customer service

Adaptability

Communication

Job description

K&G Fashion Superstore is hiring Senior Customer Service Representatives to ensure a seamless shopping experience for every guest. You will handle register procedures, assist customers with inquiries, and collaborate with teammates to maintain store standards.

The role emphasizes cash handling integrity, suggestive selling, and maintaining product knowledge while supporting the store's promotions and policies. Competitive shifts and benefits accompany this position.