Customer Service Pro - Flexible Scheduling + Discounts

Tailored Brands, Inc.; Springfield Township (Delaware County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee discount on first purchase

Job summary

K&G Fashion Superstore is seeking Customer Service Representatives to help customers with purchases, returns, exchanges, and store credits while handling cash securely and following procedures. You will also engage in suggestive selling to meet customer needs and support a positive shopping experience.

Roles include replenishing merchandise, organizing floor layout, and maintaining housekeeping and stock levels. Competitive hourly rates and tuition reimbursement accompany flexible schedules.

Qualifications

• Customer service mindset with a focus on delivering a world-class experience.
• Ability to learn and adapt to new programs quickly.
• Willingness to consult with associates at all levels to foster a positive environment.

Responsibilities

• Handle purchases, returns, exchanges, store credits and discounts per SOPs while securing cash and negotiable documents.
• Apply suggestive selling techniques when assisting customers and addressing inquiries.
• Replenish merchandise, manage store layout, and maintain floor stock and fitting rooms.
• Maintain knowledge of products, promotions, and POS procedures; ensure store cleanliness.

Skills

Customer service

Cash handling

Team collaboration

Sales techniques

Job description

K&G Fashion Superstore is seeking Customer Service Representatives to help customers with purchases, returns, exchanges, and store credits while handling cash securely and following procedures. You will also engage in suggestive selling to meet customer needs and support a positive shopping experience.

Roles include replenishing merchandise, organizing floor layout, and maintaining housekeeping and stock levels. Competitive hourly rates and tuition reimbursement accompany flexible schedules.