Fashion Customer Experience Specialist - Flexible Hours

Tailored Brands, Inc.; Berwyn (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedules

Employee discount on first purchase

Ongoing discounts on Tailored Brands

Job summary

K&G Fashion Superstore is hiring Customer Service Representatives to deliver a world-class customer experience across our stores. You will handle purchases, returns, exchanges, store credits, and discounted transactions while ensuring accurate cash handling and procedures.

Join a team that values learning, adaptability, and collaboration with associates at all levels. Enjoy flexible schedules and discounts through ongoing store promotions across Tailored Brands stores.

Qualifications

• Customer service mindset and the ability to deliver a world-class experience.
• Desire to learn and adapt to new programs.
• Ability to work well with associates at all levels and contribute to a positive work environment.

Responsibilities

• Handle purchases, returns, exchanges, store credits and discounts following standard operating procedures.
• Incorporate suggestive selling techniques when assisting customers and respond to inquiries.
• Assist with replenishing merchandise, store layout, recovery, and floor stock maintenance.
• Maintain knowledge of product information, promotions, and advertisements.

Skills

Customer service

Communication

Flexibility

Tools

POS system

Job description

K&G Fashion Superstore is hiring Customer Service Representatives to deliver a world-class customer experience across our stores. You will handle purchases, returns, exchanges, store credits, and discounted transactions while ensuring accurate cash handling and procedures.

Join a team that values learning, adaptability, and collaboration with associates at all levels. Enjoy flexible schedules and discounts through ongoing store promotions across Tailored Brands stores.