Senior Customer Engineer, Enterprise Solutions

Cloudflare; United States; On-site; USD 78,000 - 99,000; Full time

Job summary

Cloudflare in Toronto, Canada seeks a Customer Engineer to drive the technical go-to-market strategy. You will act as a trusted advisor, bridging technical strategy with business value across DNS, CDN, Zero Trust, and security domains.

You will own the customer journey from pre-sales validation through onboarding, deployment architecture, and lifecycle expansion, operating as a quota-carrying technologist leveraging AI-augmented workflows to reduce admin toil and focus on high-value design.

Responsibilities

• Technical Validation: Collaborate with Account Executives to lead deep-dive discovery, capture business requirements, and map customer infrastructure to Cloudflare architectures.
• Customer Adoption & Value Realization: Oversee technical onboarding and deployment, ensuring successful adoption and measurable outcomes.

Job description

Cloudflare in Toronto, Canada seeks a Customer Engineer to drive the technical go-to-market strategy. You will act as a trusted advisor, bridging technical strategy with business value across DNS, CDN, Zero Trust, and security domains.

You will own the customer journey from pre-sales validation through onboarding, deployment architecture, and lifecycle expansion, operating as a quota-carrying technologist leveraging AI-augmented workflows to reduce admin toil and focus on high-value design.