Senior Customer Delivery Leader – Remote Data Centers

Thor; New York (NY); Remote; USD 140,000 - 190,000; Full time

Job summary

Thor is partnering to identify a Senior Customer Delivery Manager to lead deployments of large-scale data center and AI/HPC infrastructure. You will own the delivery from onboarding through commissioning and handover, coordinating with engineering, EPC partners, contractors, and operations to ensure successful, on-time deployment.

This is a highly technical delivery role requiring strong stakeholder management, risk control, and ability to translate complex tech issues into business impact.

Qualifications

• 7–12+ years of experience in customer delivery, technical program management, or related field.
• Experience delivering complex data center or critical infrastructure projects.
• Strong understanding of EPC, construction, commissioning, and operations processes.

Responsibilities

• Own end-to-end delivery of deployments from onboarding through commissioning and handover.
• Lead customer-facing technical and delivery meetings with cross-functional teams.
• Translate requirements into delivery plans, milestones, and execution workstreams.
• Coordinate design reviews, RFIs, changes, and turnover packages with stakeholders.
• Manage risks, issues, and dependencies across power, cooling, network, and facilities.

Skills

Customer delivery

Technical PM

Project management

Data center

Education

Bachelor's degree in Engineering

Construction Management

Project Management

Tools

Procore

Bluebeam

AutoCAD/Revit

Microsoft Project

Smartsheet

Job description

Thor is partnering to identify a Senior Customer Delivery Manager to lead deployments of large-scale data center and AI/HPC infrastructure. You will own the delivery from onboarding through commissioning and handover, coordinating with engineering, EPC partners, contractors, and operations to ensure successful, on-time deployment.

This is a highly technical delivery role requiring strong stakeholder management, risk control, and ability to translate complex tech issues into business impact.