Senior Customer Care & Solutions Agent

Federal Express Corporation; Idaho Falls (ID); On-site; USD 23,000 - 33,000; Full time

Job summary

Federal Express Corporation in Idaho Falls is seeking a customer service station associate. You will provide accurate information to customers, respond to inquiries, resolve problems, and sell services while performing essential administrative duties for station operations.

You must be able to lift up to 50 lbs and operate a computer terminal. The role typically follows a Mon-Fri 9:00a-5:00p schedule, and FedEx is an Equal Opportunity Employer that provides accommodations upon request.

Qualifications

• Ability to operate computer terminal.
• Ability to lift 50 Lbs.
• Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services.
• Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.

Skills

Computer terminal operation

Lifting up to 50 lbs

Handling heavier packages with aid

People/communication skills

Education

High School Diploma/G.E.D.

Tools

None

Job description

Federal Express Corporation in Idaho Falls is seeking a customer service station associate. You will provide accurate information to customers, respond to inquiries, resolve problems, and sell services while performing essential administrative duties for station operations.

You must be able to lift up to 50 lbs and operate a computer terminal. The role typically follows a Mon-Fri 9:00a-5:00p schedule, and FedEx is an Equal Opportunity Employer that provides accommodations upon request.