Senior Customer Care & Rental Services Specialist

Enterprise Mobility; Madison (WI); Sur place; USD 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Paid time off

Employee discount

Retirement savings plan

Extended Health Benefits

Life Insurance

Training and development

Résumé du poste

Enterprise Mobility's Customer Assistance Representative Sr (CAR Sr) in Verona, WI, delivers high‑level customer service for branch and rental needs, assisting customers face‑to‑face and over the phone. The role includes administrative support and rental back‑up duties in a busy city/airport location.

The position pays $18 per hour and offers a comprehensive benefits package, including PTO, employee discount, retirement savings plan, extended health benefits, life insurance, and training and

Qualifications

• Must be at least 18 years old and authorized to work in the United States.
• At least 1 year of prior customer service, retail, or administrative support experience.
• Valid driver's license with minimal moving violations and no major incidents in past 3 years.

Responsabilités

• Take incoming calls for reservations, rate quotes, and general questions.
• Provide high level customer service in person and over the phone.
• Process returns, check-ins, and exit transactions at the kiosk or counter.
• Explain rental terms, vehicle features, and available services.
• Assist with billing, accounts receivable, and routine administrative tasks.

Connaissances

Customer service

Administrative support

Driving license

Formation

High school diploma or GED

Description du poste

Enterprise Mobility's Customer Assistance Representative Sr (CAR Sr) in Verona, WI, delivers high‑level customer service for branch and rental needs, assisting customers face‑to‑face and over the phone. The role includes administrative support and rental back‑up duties in a busy city/airport location.

The position pays $18 per hour and offers a comprehensive benefits package, including PTO, employee discount, retirement savings plan, extended health benefits, life insurance, and training and