Senior Customer Assistance Specialist – Car Rentals

Enterprise; Nashville (TN); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Employee discount

Retirement savings plan

Training and development

Job summary

Enterprise Mobility seeks a part-time Customer Assistance Representative Sr (CAR Sr) in Nashville. You will provide high-level customer service for internal and external customers, in person or by phone, and support rental back-up and admin tasks at home city branches or airport locations. Location: 3500 Charlotte Ave, Nashville TN.

Hourly rate $18.00 based on a 25-hour workweek. Benefits include employee discount, retirement plan, and training and development opportunities.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required; some college preferred.
• At least 1 year of customer service retail or administrative experience.
• Valid driver's license with no more than 2 moving violations in 3 years.
• Authorized to work in the United States without sponsorship.
• Schedule requires Sundays, Mondays, Fridays, and Saturdays.

Responsibilities

• Take inbound calls for reservations, rate quotes, and general questions.
• Provide high level customer service to customers and other branches.
• Greet customers and assist with rental processes and returns as needed.
• Handle billing/support tasks and perform basic administrative duties.
• Communicate rental terms, vehicle features, and available services.

Skills

Customer service

Administrative support

Education

High school diploma or GED

Some college

Job description

Enterprise Mobility seeks a part-time Customer Assistance Representative Sr (CAR Sr) in Nashville. You will provide high-level customer service for internal and external customers, in person or by phone, and support rental back-up and admin tasks at home city branches or airport locations. Location: 3500 Charlotte Ave, Nashville TN.

Hourly rate $18.00 based on a 25-hour workweek. Benefits include employee discount, retirement plan, and training and development opportunities.