Senior Customer Adoption Architect

BlackLine Systems, Inc.; Town of Florida (NY); Hybrid; USD 128,000 - 161,000; Full time

Job summary

BlackLine is seeking a Senior Customer Adoption Expert to lead the design, development, and implementation of advanced BlackLine solutions that meet complex customer requirements and drive significant business value. You will provide expert technical guidance, collaborate with customers and internal teams, and ensure successful deployment and integration of BlackLine solutions (Matching).

You will mentor junior team members, strengthen customer relationships, and drive continuous improvement in

Qualifications

• Bachelor's degree in CS/IT or related field.
• 5-7 years of experience in a similar role.
• Deep understanding of accounting and financial processes.
• Advanced proficiency with BlackLine solutions and ERP integrations.

Responsibilities

• Lead design, development, and implementation of advanced BlackLine solutions for customers.
• Provide expert technical guidance and mentor junior team members.
• Collaborate with customers and internal teams to ensure successful deployment and integration of BlackLine (Matching).
• Ensure high customer satisfaction and timely resolution of complex issues.

Job description

BlackLine is seeking a Senior Customer Adoption Expert to lead the design, development, and implementation of advanced BlackLine solutions that meet complex customer requirements and drive significant business value. You will provide expert technical guidance, collaborate with customers and internal teams, and ensure successful deployment and integration of BlackLine solutions (Matching).

You will mentor junior team members, strengthen customer relationships, and drive continuous improvement in