Senior Custody Quality Analyst - Lead & Improve Processes

Citi; New York (NY); Hybrid; USD 64,000 - 97,000; Full time

Job summary

Citi is seeking a Custody Quality Sr Analyst in the Tampa area. This seasoned professional role involves applying in-depth disciplinary knowledge to improve processes and workflows, and coordinating with teams to meet function objectives.

Responsibilities include developing documentation, guiding senior management on quality issues, and coaching staff while ensuring compliance and risk considerations in all decisions.

Qualifications

• 5-8 years relevant experience.
• Experience applying statistical techniques in a business environment.
• Experience in creating training guides/training staff on procedures.

Responsibilities

• Develop complex procedural documentation and reports for multiple departments.
• Advises senior management on quality issues with significant business impact.
• Coaches and trains lower level analysts; provides guidance on processes.

Skills

Statistical techniques

Training guides

MS Office (Excel/PowerPoint/SharePoint

Education

Bachelor’s/University degree or equivalent experience

Tools

UAT experience

Job description

Citi is seeking a Custody Quality Sr Analyst in the Tampa area. This seasoned professional role involves applying in-depth disciplinary knowledge to improve processes and workflows, and coordinating with teams to meet function objectives.

Responsibilities include developing documentation, guiding senior management on quality issues, and coaching staff while ensuring compliance and risk considerations in all decisions.