Senior CRM Prime AE — Remote, High-Impact Wins

ServiceNow

Kirkland (WA)

Remote

USD 145,000 - 240,000

Full time

3 days ago

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Benefits offered by this job

Health plans

401(k) match

ESPP

Matching donations

Flexible time away

Family leave

Job summary

ServiceNow is seeking a Sr CRM Account Executive - Commercial Select in Kirkland, WA, offering flexibility with remote work. You will lead strategic CRM opportunities, navigate complex deals, and influence executive stakeholders to drive outcomes across multiple lines of business.

You will build and execute account plans, engage with cross-functional teams, and articulate value-based ROI. The role requires a deep software sales background and a data-driven approach to expanding ServiceNow CRM

Qualifications

10+ years of sales experience in software or solutions selling.
Proven ability to establish trusted relationships with C-level executives.
Track record of new business, negotiating deals, and maintaining high quotas.
Experience leveraging AI in work processes or CRM-related use cases.

Responsibilities

Sell to line of business owners across Call center, customer service, field ops, Rev Ops, and Sales.
Build relationships with customer executives and decision makers to understand priorities and purchasing.
Develop account and territory plans to identify priority customers and growth opportunities.
Oversee client relationship mapping and lead a broad virtual team to execute strategy.
Act as trusted advisor to customers and align ServiceNow CRM with business goals.
Hold Customer Business Reviews to understand use cases, adoption, and expansion opportunities.