Senior CRM & Marketing Data Lead

Phase2 Technology; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) and profit-sharing

Fertility benefits

Commuter benefits

Job summary

Norton Rose Fulbright US LLP is seeking a Marketing Database Manager to serve as the CRM expert for the InterAction platform, with emphasis on Windows Client and email marketing via Vuture. You will manage data processes, reporting, and ongoing enhancements in collaboration with Marketing, IT, and external vendors.

This role requires strong leadership, data stewardship, and 365 proficiency, with a focus on scalable processes and KPI reporting across global teams.

Qualifications

• Bachelor's degree and 6 years of relevant InterAction or CRM experience.
• In lieu of a Bachelor's degree, 10 years of relevant InterAction or CRM experience.
• Advanced knowledge of InterAction or similar CRM database and Vuture.
• Strong understanding of data management and stewardship.
• At least 2 years of leadership and management experience preferred.
• Experience in the legal or professional services industry highly preferred.
• Proficiency in Microsoft 365.
• Ability to balance hands-on execution with strategic oversight.
• Strong project management and ability to manage multiple projects under tight deadlines.
• Excellent written and verbal communication and presentation skills.

Responsibilities

• CRM, AI, Data Management, Data Quality
• Manage the InterAction Windows configuration settings and options including Folder Templates, Naming conventions, Folder Dependency Analyzer (FDA), Saved Searches, Data Change Management settings, Importing/Exporting and Web Profile configurations.
• Coordinate CRM activities and workflows with internal team members.
• Create and maintain email campaign templates and Vuture campaigns.
• Prepare InterAction Activity reports as needed for global client teams and leaders.

Skills

InterAction CRM

Vuture

Data quality

Microsoft 365

Leadership

Project management

CRM administration

Education

Bachelor's degree

10 years experience with InterAction/CRM

Tools

InterAction Windows Client

Vuture campaigns

Job description

Norton Rose Fulbright US LLP is seeking a Marketing Database Manager to serve as the CRM expert for the InterAction platform, with emphasis on Windows Client and email marketing via Vuture. You will manage data processes, reporting, and ongoing enhancements in collaboration with Marketing, IT, and external vendors.

This role requires strong leadership, data stewardship, and 365 proficiency, with a focus on scalable processes and KPI reporting across global teams.