Senior Controls & QA Specialist

Bank of America; Florida; On-site; USD 85,000 - 120,000; Full time

Job summary

Bank of America is seeking a QC/QA Senior Testing Specialist in the United States to strengthen AML/Financial Crimes testing across multiple lines of business. The role focuses on executing testing that measures adherence to global standards, identifying process defects for remediation, and supporting governance through data-driven insights.

The incumbent collaborates with auditors, business, and support leaders to ensure compliance, drive continuous improvement, and maintain a culture of

Qualifications

• 5+ years of risk management and/or LOB/ECF experience.
• Strong analytical and organizational skills with a focus on attention to detail.
• Strong oral/written communication skills and ability to engage stakeholders.
• Ability to challenge and ask the right questions when performing QC/QA.

Responsibilities

• Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
• Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
• Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
• Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
• Performs QA activities including executing on controls, managing cases, and reporting results
• Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
• Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

Skills

Controls Management

Issue Management

Monitoring, Surveillance, and Testing

Quality Assurance

Risk Management

Analytical Thinking

Attention to Detail

Critical Thinking

Problem Solving

Written Communications

Decision Making

Innovative Thinking

Prioritization

Recording/Organizing Information

Research

Job description

Bank of America is seeking a QC/QA Senior Testing Specialist in the United States to strengthen AML/Financial Crimes testing across multiple lines of business. The role focuses on executing testing that measures adherence to global standards, identifying process defects for remediation, and supporting governance through data-driven insights.

The incumbent collaborates with auditors, business, and support leaders to ensure compliance, drive continuous improvement, and maintain a culture of