Senior Continuous Improvement Architect

The California State University; California; Presencial; USD 96.000 - 104.000; Jornada completa

Descripción de la vacante

The California State University seeks a Senior Continuous Improvement Analyst to lead high-impact, institution-wide process improvements across campuses and divisions. You will independently guide complex projects, map current and future-state processes, and develop analytics to inform strategy and execution.

In this role you’ll advise campus leaders, facilitate consensus across stakeholders, and build performance measures and dashboards to track progress and impact.

Formación

• Bachelor's degree and/or equivalent training.
• Six years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
• Master's degree preferred in business administration, public administration, higher education administration, organizational development, industrial/systems engineering, or related field.
• Professional certification in one or more relevant disciplines—such as PMP, Lean Six Sigma, Prosci/CCMP, or comparable certification.
• Experience leading complex, cross-functional process improvement, organizational effectiveness, operational analysis, or institutional improvement initiatives.
• Experience consulting with senior leaders and facilitating diverse stakeholder groups to analyze complex problems, develop recommendations, and build consensus.

Responsabilidades

• Plan and lead interactive discovery sessions and value stream mapping workshops with campus stakeholders and subject matter experts to map current-state workflows.
• Translate complex, cross-departmental operations into standardized, clear swim lane process diagrams using Lucidchart or similar tools.
• Conduct advanced analysis of complex, cross-functional operations to identify root causes, organizational dependencies, policy and procedural barriers, service gaps, redundancies, and opportunities for improved effectiveness and efficiency.
• Apply advanced analytical and continuous improvement methodologies to develop and recommend strategic and operational solutions, future-state processes, and implementation approaches.
• Serve as an internal consultant to campus leaders and cross-functional teams, facilitating complex discussions, reconciling competing priorities, and building consensus around improvement opportunities and recommended solutions.
• Develop performance measures, KPIs, and evaluation frameworks to establish baselines and assess opportunities.
• Collect, integrate, analyze, and interpret complex quantitative and qualitative data to identify trends and opportunities for improvement.
• Translate complex analysis into clear findings, recommendations, and visualizations for executive decision-making.
• Develop project charters, implementation plans, risk assessments, progress reports, and sponsor communications.
• Lead highly complex, cross-functional process-improvement initiatives with broad institutional impact.

Conocimientos

Continuous improvement

Advanced analytics

Facilitation

Stakeholder management

Change management

Data visualization

Project leadership

Communication skills

Educación

Bachelor's degree

Master's degree

PMP / Lean Six Sigma / Prosci CCMP

Herramientas

Lucidchart

Descripción del empleo

The California State University seeks a Senior Continuous Improvement Analyst to lead high-impact, institution-wide process improvements across campuses and divisions. You will independently guide complex projects, map current and future-state processes, and develop analytics to inform strategy and execution.

In this role you’ll advise campus leaders, facilitate consensus across stakeholders, and build performance measures and dashboards to track progress and impact.