Senior Process Architect: Lean Healthcare Transformation

University of Southern California; Los Angeles (CA); On-site; USD 100,000 - 165,000; Full time

Job summary

University of Southern California seeks a Senior Process Architect to lead hospital process redesigns, applying lean design principles and driving performance-improvement projects. You will collaborate with executives, develop dashboards, and mentor junior architects to build a culture of continuous improvement.

Responsibilities include planning, data analysis, cross-department coordination, and cost optimization, with a strong focus on patient care quality and operational efficiency.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree required.
• Preferred: MHA or MBA.
• Minimum 3 years combined education/experience.
• Experience in performance improvement and lean principles/tools.
• Strategic planning and critical thinking for problem solving.
• Excellent customer service behavior.
• Excellent verbal and written communication skills.
• Fire Life Safety Training (LA City); obtain within 30 days if not on hire.
• Preferred certification - Lean Six Sigma Black Belt.

Responsibilities

• Create detailed project plans with department leadership and ensure projects stay within scope.
• Ensure procedures meet regulatory standards and hospital policies.
• Gather and analyze data to prepare reports for hospital leadership and develop dashboards for KPIs.
• Lead initiatives to redesign hospital processes to improve efficiency and reduce costs; lead PI activities.
• Collaborate with departments to resolve resource-related issues and maintain stakeholder communication.
• Analyze financial data to support hospital investments and strategic initiatives; ensure cost-effectiveness.
• Mentor and develop junior team members to foster continuous improvement.
• Perform other duties as assigned.

Skills

Strategic planning

Critical thinking

Communication skills

Customer service

Education

High School or equivalent

Bachelor’s Degree

MHA or MBA

Job description

University of Southern California seeks a Senior Process Architect to lead hospital process redesigns, applying lean design principles and driving performance-improvement projects. You will collaborate with executives, develop dashboards, and mentor junior architects to build a culture of continuous improvement.

Responsibilities include planning, data analysis, cross-department coordination, and cost optimization, with a strong focus on patient care quality and operational efficiency.