Senior Consumer Loan Advisor | High Bonuses & Benefits

Republic Finance; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan with company match

Paid time off (PTO)

Life insurance & long-term disability

Employee Assistance Program

Bonus opportunities

Job summary

Republic Finance in Raleigh, NC is hiring a Sr. Consumer Loan Specialist to originate consumer loans and provide outstanding customer service. You will develop strong customer relationships, complete loan applications, and meet aggressive sales goals in a fast-paced branch environment.

The role requires a professional demeanor, positive attitude, reliability, and excellent written and spoken communication. Join a growing company with competitive pay, extensive benefits, and opportunities for

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in a goal oriented, incentive based sales role.
• 1+ years of experience in the consumer finance industry preferred.

Responsibilities

• Actively seeks opportunities to originate new loan business with new and existing customers.
• Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
• Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
• Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
• Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
• Closes loans, assembles loan folders, and breaks down files.
• Consistently meets or exceeds loan goals.
• Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
• Applies analytical skills to quickly and efficiently resolve any customer issues.
• Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
• Processes insurance claims, follow-ups and payments daily and maintains insurance log.
• Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
• Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
• Answers incoming phone calls; checks branch’s voicemail.
• Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Skills

Sales experience

Customer service

Communication skills

Independent worker

Education

High school diploma

Tools

Windows

Microsoft Office

Job description

Republic Finance in Raleigh, NC is hiring a Sr. Consumer Loan Specialist to originate consumer loans and provide outstanding customer service. You will develop strong customer relationships, complete loan applications, and meet aggressive sales goals in a fast-paced branch environment.

The role requires a professional demeanor, positive attitude, reliability, and excellent written and spoken communication. Join a growing company with competitive pay, extensive benefits, and opportunities for