Senior Consumer Loan Specialist — High Bonus + Benefits

Republic Finance, LLC; Zachary (LA); Presencial; USD 32 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

15 days PTO + personal day

401k with employer match

Life Insurance & Long Term Disability

Employee Assistance Program

LinkedIn Learning access

Philanthropic support and charityDrive

Resumo da oferta

Republic Finance, LLC is hiring a Sr. Consumer Loan Specialist to originate loans, build strong customer relationships, and meet sales goals in a branch setting. You will assist the Branch Manager with daily operations and model professional demeanor and communication.

The role emphasizes excellent customer care, adherence to policies, and active participation in risk and loan processing activities. Growth opportunities and a supportive team culture are highlighted.

Qualificações

• High school diploma or equivalent is required.
• Minimum of 2 years of experience in a goal oriented, incentive based sales role.
• 1+ years of experience in the consumer finance industry preferred.
• Professional demeanor, positive attitude, strong communication and customer relations skills.
• Ability to work well independently, as well as a dedicated team member.
• Ability to work in a fast‑paced environment and successfully navigate priorities.
• Proficiency with Windows and Microsoft Office Suite.
• Valid driver's license, reliable transportation, and auto insurance.
• Willingness to comply with employment credit check, background checks and drug screening.
• Ability to meet eligibility requirements for insurance licensing to sell voluntary insurance products.

Responsabilidades

• Actively seeks opportunities to originate new loan business with new and existing customers.
• Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
• Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
• Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
• Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
• Closes loans, assembles loan folders, and breaks down files.
• Consistently meets or exceeds loan goals.
• Responsible for day-to-day servicing of an ever‑growing, complex consumer loan portfolio.
• Applies analytical skills to quickly and efficiently resolve any customer issues.
• Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
• Processes insurance claims, follow‑ups and payments daily and maintains insurance log.
• Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
• Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
• Answers incoming phone calls; checks branch’s voicemail.
• Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Conhecimentos

Customer service

Sales experience

Communication skills

Independent work

Formação académica

High school diploma or equivalent

Ferramentas

Windows

Microsoft Office Suite

Descrição da oferta de emprego

Republic Finance, LLC is hiring a Sr. Consumer Loan Specialist to originate loans, build strong customer relationships, and meet sales goals in a branch setting. You will assist the Branch Manager with daily operations and model professional demeanor and communication.

The role emphasizes excellent customer care, adherence to policies, and active participation in risk and loan processing activities. Growth opportunities and a supportive team culture are highlighted.