Senior Consumer Banker: Your Trusted Client Advisor

First Financial Bank; St. Matthews (KY); On-site; USD 33,000 - 39,000; Full time

Job summary

First Financial Bank in Kentucky seeks a Consumer Banker to deepen client relationships by booking business directly and referring to internal partners. You will open accounts, manage teller tasks, and engage clients to expand the bank's reach.

The role emphasizes compliance, teamwork, and delivering a high-forward customer experience through personal trusted-advisor service and a demonstrated track record in retail banking.

Qualifications

• 3-4 years client experience in retail banking.
• Proven consultative, needs-based selling success.
• Strong knowledge of consumer and commercial deposits, loans, and treasury management.
• Ability to work independently and in a team.
• Bachelor’s Degree or equivalent experience.
• Strong oral and written communication skills.
• Familiarity with consumer and small business credit.
• Knowledge of consumer and commercial product suites.

Responsibilities

• Open accounts and perform maintenance.
• Run a Teller drawer as needed.
• Engage clients through calls, conversations, and follow-up.
• Serve as a trusted advisor and refer to internal partners.
• Maintain compliance and risk management standards.
• Collaborate to support digital banking and client needs.
• Assist clients with in-branch and remote transactions.

Skills

Consultative selling

Relationship building

Communication skills

Teamwork

Interpersonal skills

Education

Bachelor's Degree or equivalent experience

Job description

First Financial Bank in Kentucky seeks a Consumer Banker to deepen client relationships by booking business directly and referring to internal partners. You will open accounts, manage teller tasks, and engage clients to expand the bank's reach.

The role emphasizes compliance, teamwork, and delivering a high-forward customer experience through personal trusted-advisor service and a demonstrated track record in retail banking.