Senior Construction Defect Claims Specialist

Austin NAWIC; Charlotte (NC); Hybrid; USD 94,000 - 156,000; Full time

Benefits offered by this job

Health Insurance

Retirement (401k) match & Pension

Paid Time Off (minimum 20 days)

Wellness Program

Volunteer Encouragement

Job summary

Travelers is seeking a Claims professional to investigate, evaluate, reserve, negotiate and resolve Construction Defect and Property Damage claims. You will provide quality claim handling through the life cycle, ensuring compliance with standards and state regulations while coordinating with field partners and experts.

Under supervision, you will manage risk, resources, and litigation plans, establishing reserves and ensuring timely, fair outcomes across cases.

Qualifications

• Bachelor's degree required; advanced knowledge of coverage and liability.
• 3 years of liability claim handling experience and/or comparable litigation claim experience.
• Licensure may be required within three months of starting the job.

Responsibilities

• Directly handles assigned severity claims.
• Provides quality customer service and ensures timely coverage analysis.
• Investigates claims through statements, records and stakeholders.
• Engages resources for evaluation and litigation planning.
• Negotiates dispositions with insureds/claimants; manages expenses.
• Travel up to 30%.

Skills

Independent decision making

Analytical thinking

Negotiation

Communication – Advanced

Judgment/Decision Making – Advanced

Legal knowledge

Medical knowledge

Education

Bachelor's Degree

High School Degree or GED

Job description

Travelers is seeking a Claims professional to investigate, evaluate, reserve, negotiate and resolve Construction Defect and Property Damage claims. You will provide quality claim handling through the life cycle, ensuring compliance with standards and state regulations while coordinating with field partners and experts.

Under supervision, you will manage risk, resources, and litigation plans, establishing reserves and ensuring timely, fair outcomes across cases.