Senior Construction Defect Claims Lead

Argonaut Management Services, Inc; Charleston (SC); On-site; USD 137,000 - 164,000; Full time

Job summary

Argo Group seeks a Senior Construction Technical Claims Specialist Team Lead to adjudicate complex construction defect claims from any listed offices or remotely, with a strong focus on profitability and client outcomes. This is a full-time, in-office role requiring deep technical expertise and leadership across claims teams.

The position emphasizes top-tier adjudication, collaboration with underwriters, and proactive management of large losses, with an emphasis on accurate reserving and

Qualifications

• Seven years' experience adjudicating construction defect claims with exposure of $100,000 or more.
• Bachelor’s degree required; two or more insurance designations or four additional years of related CG liability adjudication may substitute for degree.
• General Adjusting License in Florida, Texas or Wyoming or license in multiple jurisdictions; ability to obtain additional licenses within 120 days.

Responsibilities

• Adjudicate construction defect claims with high technical complexity and significant impact.
• Conduct detailed information gathering, analysis, and investigation to resolve issues.
• Report trends and developments to senior management and underwriters.
• Analyze claims forms, endorsements, and client instructions to determine policy coverage.
• Investigate promptly and thoroughly with involved parties.
• Manage claims in litigation and coordinate resources for resolution.
• Set reserves considering policy wordings and reserving methods.
• Identify loss drivers and trends to reduce frequency and severity.
• Coordinate experts to assist in case resolution.
• Prepare reports for file documentation and negotiate cost-effective settlements.

Skills

Construction defect claims

Customer service

Communication

Analytical thinking

Negotiation

Time management

Team leadership

Education

Bachelor's degree

Insurance designations

Multiple state licenses

Tools

MS Office Suite

Job description

Argo Group seeks a Senior Construction Technical Claims Specialist Team Lead to adjudicate complex construction defect claims from any listed offices or remotely, with a strong focus on profitability and client outcomes. This is a full-time, in-office role requiring deep technical expertise and leadership across claims teams.

The position emphasizes top-tier adjudication, collaboration with underwriters, and proactive management of large losses, with an emphasis on accurate reserving and