Senior Complex Sales Manager - Hospitality Growth & Partnerships

Sonesta Hotels; Austin (TX); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Company Match

401(k) with Company Match

Paid Vacation & Sick Time

Parental Leave

Life Insurance

Disability Insurance

Educational Assistance

Hotel Discounts

Employee Discounts

Job summary

Sonesta International Hotels is seeking a Complex Senior Sales Manager in Austin, TX to drive revenue growth for two properties by building strong client relationships, pursuing new business, and positioning the hotels for corporate travel, meetings, and group stays.

You will collaborate with Revenue Management, Operations, Marketing, and Front Office to optimize performance, maintain CRM records, and lead efforts for local business opportunities while traveling as needed.

Qualifications

• Previous hotel sales, hospitality sales, business transient sales, corporate travel sales, or business development experience preferred.
• Strong knowledge of business transient, corporate travel, negotiated rate, and hotel sales strategies.
• Experience managing corporate accounts, business travel partnerships, RFPs, and client relationship development preferred.

Responsibilities

• Drive hotel revenue growth through proactive sales efforts focused on business transient, corporate travel, negotiated accounts, and local business opportunities.
• Develop and maintain strong relationships with corporate clients, travel managers, business travelers, third-party partners, and local organizations.
• Identify, prospect, and secure new business opportunities through networking, outside sales calls, site visits, lead generation, and relationship management.
• Manage business travel accounts, negotiated corporate rates, preferred partnerships, and transient sales strategies to maximize occupancy and revenue performance.
• Partner closely with Revenue Management, Operations, Marketing, and Front Office teams to align commercial strategies and optimize hotel performance.
• Monitor market trends, competitor activity, business travel patterns, and account production to identify opportunities for growth.
• Conduct hotel site tours, client meetings, presentations, and networking events to promote the property and strengthen relationships.
• Maintain accurate sales activity, account details, revenue forecasting, and pipeline reporting within CRM and hotel sales systems.
• Support group, meeting, catering, and event sales opportunities as needed to maximize total hotel revenue.
• Achieve and exceed sales goals, revenue targets, and account production expectations through strategic sales planning and execution.
• Represent the hotel at industry events, travel functions, business networking opportunities, and community engagement activities.
• Help foster a collaborative, energetic, and results-driven culture aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

Skills

Relationship-building

Networking

Sales strategy

Negotiation

Tools

CRM systems

Hotel sales platforms

Reporting tools

Job description

Sonesta International Hotels is seeking a Complex Senior Sales Manager in Austin, TX to drive revenue growth for two properties by building strong client relationships, pursuing new business, and positioning the hotels for corporate travel, meetings, and group stays.

You will collaborate with Revenue Management, Operations, Marketing, and Front Office to optimize performance, maintain CRM records, and lead efforts for local business opportunities while traveling as needed.