Senior Competitive Intelligence Leader - AI-Driven GTM

Pager; San Francisco (CA); Hybrid; USD 145,000 - 220,000; Full time

Benefits offered by this job

Company equity

Retirement plan

Generous PTO

Paid holidays

Wellness days

Equity and stock purchase program

Parental leave

Volunteer time off

Mental wellness programs

Job summary

PagerDuty, a leader in Digital Operations Management, is seeking a Senior Competitive Intelligence Manager to build and run the competitive intelligence program, informing sales with sharp differentiation and timely insights. You will partner with product marketing, product management, marketing, and the field.

You will define CI strategy, train field teams, and leverage AI tools to accelerate research and content delivery while reporting to senior leadership.

Qualifications

• Deep fluency in IT and Digital Operations.
• 5+ years leading competitive intelligence for a SaaS B2B product line.
• Ability to craft clear messages and enablement tools for the field.
• Desire to work with AI tools to automate and improve intelligence and content delivery.

Responsibilities

• Define, execute, and optimize the competitive intelligence program with cross-functional teams and field.
• Equip sales with positioning, messaging, and enablement via battlecards and training.
• Uncover competitive differentiators and maintain knowledge of win/loss and competitor capabilities.
• Monitor competitor activity and report back to stakeholders in a timely manner.
• Train field teams on latest intelligence and strategies to win; work with PMM and Product Marketing on messaging for GTM.
• Provide independent win/loss insights through external interview programs.
• Improve research and content delivery using AI and automation tools.

Skills

IT & Digital Ops

Competitive intelligence

Field enablement

Problem framing

Planning & delivery

AI tooling

Job description

PagerDuty, a leader in Digital Operations Management, is seeking a Senior Competitive Intelligence Manager to build and run the competitive intelligence program, informing sales with sharp differentiation and timely insights. You will partner with product marketing, product management, marketing, and the field.

You will define CI strategy, train field teams, and leverage AI tools to accelerate research and content delivery while reporting to senior leadership.