Senior Commercial Relationship Advisor

KeyBank; Buffalo (NY); Hybrid; USD 128,000 - 268,000; Full time

Job summary

KeyCorp is seeking a Senior Relationship Manager, Commercial in Buffalo. You will serve as the primary contact and trusted advisor for commercial clients, leading business development, relationship management, and delivery of tailored financial solutions.

You will oversee credit decisions, asset quality, and portfolio strategy while mentoring juniors and coordinating cross-functional teams to maximize client value and profitability.

Qualifications

• Bachelor's degree in accounting, finance, or related field (required).
• Master's degree preferred.
• Minimum 7 years of financial services experience (required).
• Minimum 1 year of commercial credit training/experience (required).
• 5+ years in high-performing roles serving commercial clients (preferred).

Responsibilities

• Serve as trusted financial advisor and primary contact for commercial clients.
• Drive growth via business development and relationship management.
• Lead cross-functional teams for quick response to client requests.
• Oversee credit processes, underwriting, and asset quality reporting.
• Mentor junior relationship managers and strategize client reviews.

Skills

Relationship management

Credit analysis

Cross-selling

Strategic advisory

Client communications

Education

Bachelor's degree in accounting or finance

Master's degree (preferred)

Job description

KeyCorp is seeking a Senior Relationship Manager, Commercial in Buffalo. You will serve as the primary contact and trusted advisor for commercial clients, leading business development, relationship management, and delivery of tailored financial solutions.

You will oversee credit decisions, asset quality, and portfolio strategy while mentoring juniors and coordinating cross-functional teams to maximize client value and profitability.