Senior Commercial Lines Account Lead

USI Insurance Services; Los Angeles (CA); On-site; USD 140,000 - 150,000; Full time

Job summary

USI Insurance Services in Los Angeles seeks an experienced Commercial Lines senior professional to manage 10–20 large accounts, serve as the day-to-day client contact, and coordinate with Account Managers on the largest accounts. You will market renewals, review coverage, and guide Account Representatives and Sales Executives.

The role emphasizes insurance-technical expertise, carrier negotiations, and proactive client service in a fast-paced environment.

Qualifications

• 15+ years experience in a Commercial Lines agency; college degree preferred.
• Expert understanding of Property & Casualty insurance.
• Must hold a Property & Casualty insurance license.
• Industry designations such as ARM, CIC, CPCU strongly preferred.
• Comfortable with internet-based programs and Microsoft Office products.
• Knowledge of Sagitta / ImageRight preferred, but not required.
• Strong communication and negotiation skills.
• Able to work in a fast-paced, team environment with minimal instruction.
• Keep informed about industry information, technology and trends.

Responsibilities

• Provide proactive, personalized support to assigned high-touch, most-complex Commercial Lines clients.
• Provide strong insurance technical expertise to clients and members of the Account Management and Sales Executive team.
• Responsible for marketing and placement of client Commercial Lines insurance renewals.
• With assistance from Account Representatives, prepare client applications for review.
• Determine most-appropriate carriers for market pricing.
• Analyze and compare carrier quotes and coverage offerings.
• Make insurance program recommendations to clients.
• Manage client renewal expirations and avoid any lapse in coverage.
• Complex negotiation with carriers on behalf of clients.
• Process policies, endorsements and audits as needed.
• Champion client cross-selling initiatives and develop customer accounts.
• Represent client interests in internal USI account strategy meetings.
• Delegate administrative client tasks to assigned Account Representatives.
• Provide account oversight and guidance when acting as a third-layer of account management on largest, most complex accounts.
• Respond to underwriters' questions in a timely and professional manner.
• Maintain a high degree of accuracy in agency management systems.
• Frequent in-person attendance at face-to-face client meetings, with and without Sales Executives.
• Regular carrier interaction and frequent face-to-face meetings with underwriters

Skills

Communication

Negotiation

Commercial Lines

Insurance License

MS Office

Education

College degree

Tools

Sagitta

ImageRight

Job description

USI Insurance Services in Los Angeles seeks an experienced Commercial Lines senior professional to manage 10–20 large accounts, serve as the day-to-day client contact, and coordinate with Account Managers on the largest accounts. You will market renewals, review coverage, and guide Account Representatives and Sales Executives.

The role emphasizes insurance-technical expertise, carrier negotiations, and proactive client service in a fast-paced environment.