Senior Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Palm Coast (FL); Híbrido; USD 60 000 - 115 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Bonus potential

Resumo da oferta

Insurance Office of America is seeking an experienced Commercial Insurance Account Manager to manage an assigned book of business, deliver day-to-day client service, and support retention and renewal activities. Roles span Account Manager, Senior Account Manager, and Senior Account Executive levels based on experience and licensing.

Key responsibilities include client service, policy administration, renewal submissions, and collaboration with underwriting.

Qualificações

• 3+ years of account management or 5+ years of insurance industry experience.
• Active insurance license.
• CIC or equivalent designation preferred.
• Excellent customer service and communication skills.

Responsabilidades

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Assist with accounts receivable monitoring and collection efforts.
• Maintain agency management systems and carrier/vendor platforms.

Conhecimentos

Customer service

Communication

Analytical skills

Account management experience

Formação académica

High School Diploma or equivalent

CIC or equivalent designation preferred

Ferramentas

Agency management systems

Carrier platforms

Descrição da oferta de emprego

Insurance Office of America is seeking an experienced Commercial Insurance Account Manager to manage an assigned book of business, deliver day-to-day client service, and support retention and renewal activities. Roles span Account Manager, Senior Account Manager, and Senior Account Executive levels based on experience and licensing.

Key responsibilities include client service, policy administration, renewal submissions, and collaboration with underwriting.