Senior Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Lexington (SC); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, and sickTime

401K with employer match

Professional growth and career prog.

Respectful culture and work/familyLife

Community service commitment

Supportive teammates and a rewarding工作

Job summary

Insurance Office of America, Inc. in Lexington, SC is seeking an experienced Commercial Insurance Account Manager to support a diverse book of business.

The role emphasizes day-to-day client service, policy administration, renewal management, and collaborative teamwork within the Account Management track. The position requires 3+ years in account management or 5+ years in the insurance industry, plus an active P&C license.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• CIC or equivalent designation preferred.
• Excellent customer service, communication, organizational, and analytical skills.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with accounts receivable monitoring and collection efforts.

Skills

Customer service

Communication

Organization

Analytical skills

Education

High School Diploma or equivalent

CIC or equivalent designation (preferred)

Job description

Insurance Office of America, Inc. in Lexington, SC is seeking an experienced Commercial Insurance Account Manager to support a diverse book of business.

The role emphasizes day-to-day client service, policy administration, renewal management, and collaborative teamwork within the Account Management track. The position requires 3+ years in account management or 5+ years in the insurance industry, plus an active P&C license.