Senior Commercial Auto Claims Adjuster — Remote

CSAA Insurance Services; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

Mobilitas, created by CSAA Insurance Group, is hiring experienced commercial auto claims adjusters for a remote role. Most claims are aligned with the Pacific Time Zone, with about 85% originating from that region. The schedule spans 7 days a week within Pacific Time hours, with weekend and weekday time-off patterns stated.

Training begins soon and will be conducted virtually. We seek candidates with 1–2+ years of auto or commercial adjusting and a high school diploma or GED, plus an Adjuster

Qualifications

• High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features.
• 1-2+ years of auto or commercial adjusting/liability experience required.
• Must hold an Adjuster license for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Responsibilities

• Manage a large inventory of claims ranging from minor to moderate complexity.
• Answer inbound calls, open claims, acquire loss details from all involved parties.
• Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial GIG economy.
• Explain policy, coverage, and appropriate course of action.
• Arrange and pay repair, rental, towing, total losses and negotiate storage.
• Document claim files, send correspondence, and communicate with all parties involved.
• Work from a diary system to review and resolve claims within state compliance guidelines, policy provisions and standard operating procedures.

Skills

Customer service

Auto/Commercial adjusting

Licensing

Education

High School Diploma/GED

Adjuster license

Job description

Mobilitas, created by CSAA Insurance Group, is hiring experienced commercial auto claims adjusters for a remote role. Most claims are aligned with the Pacific Time Zone, with about 85% originating from that region. The schedule spans 7 days a week within Pacific Time hours, with weekend and weekday time-off patterns stated.

Training begins soon and will be conducted virtually. We seek candidates with 1–2+ years of auto or commercial adjusting and a high school diploma or GED, plus an Adjuster