Remote Commercial Auto Claims Adjuster - Bilingual

CSAA Insurance Group; Indiana; Remote; USD 39,000 - 51,000; Full time

Benefits offered by this job

Remote work

Annual bonus

Job summary

Mobilitas, operated by CSAA Insurance Group, seeks an experienced Commercial Auto Claims Adjuster to work remotely in the United States. The role supports claims primarily in the Pacific Time Zone, with 85% of caseload from that region.

Training begins with paid virtual sessions and extensive remote onboarding. Candidates should have 2+ years in auto or commercial adjusting, and hold or obtain adjuster licenses within 90 days.

Qualifications

• High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features.
• 1-2+ years of auto or commercial adjusting/liability experience required.
• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Responsibilities

• Manage a large inventory of claims ranging from minor to moderate complexity.
• Answer inbound calls, open claims, acquire loss details from all involved parties and
• Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial GIG economy.
• Explain policy, coverage, and appropriate course of action.
• Arrange and pay repair, rental, towing, total losses and negotiate storage.
• Document claim files, send correspondence, and communicate with all parties involved.

Skills

Customer service

Auto adjusting

Licensing

Job description

Mobilitas, operated by CSAA Insurance Group, seeks an experienced Commercial Auto Claims Adjuster to work remotely in the United States. The role supports claims primarily in the Pacific Time Zone, with 85% of caseload from that region.

Training begins with paid virtual sessions and extensive remote onboarding. Candidates should have 2+ years in auto or commercial adjusting, and hold or obtain adjuster licenses within 90 days.